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Description of business process


Processing of insured farmer’s application for indemnification due to loss of crop/yield caused by the insured peril, that includes:


Activities


Review loss adjusters’ / underwriters report for possible inconsistencies 

Review process is required as quality control measure to identify any inconsistencies or spot potential fraud for: field’s location, area damaged, crops damaged, etc.


Establishment of final indemnity sum 

Based on the application review the final indemnity sum is approved (or cancelled).


Approve the transfer of indemnity to for the farmer

After the indemnity is approved according to insurer’s procedures, the indemnity sum is transferred to the bank account of the insured (farmer). This closes the policy for both the insurer and the insured.


Challenges


challenge tree_claims handling

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